NextMark’s COVID-19 Financial Resources, Branch Closure Information, and Stimulus FAQs

 

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Questions? We’ve got answers!

The information you need to Accelerate Next

*Information sent by email is at risk of loss of confidentiality if transmitted over internet. Please do not include personal account information in your request. If you need assistance with your account you may call us at 703-218-9900 or send us a secure message through Online Banking.

Contact

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Other ways to contact NextMark

Call Us

703-218-9900

8am-5pm M, T, W & F
9:30am-5pm Thursday
9am-1pm Saturday

Fax Us

703-591-4168

Email* Us

[email protected]

Mailing Address

NextMark Credit Union
PO Box 1300
Fairfax, VA 22038-1300

Audio Teller

703-218-9900

You will need to enter your member number, which can be found on your statement, and your PIN. Don’t know your PIN? Contact our member service department at 703-218-9900.

Online Bill Pay Support

1-888-918-7666

VISA Department

1-866-820-6068

Member Solutions Department (Collections)

703-218-9900 Option 3, then option 2.

Credit and Debit Card Questions

Credit cards: 1-866-820-6068
Debit cards: 1-888-918-7748
Visa Toll Free: 1-800-VISA-911; Outside the U.S. call collect 303-967-1096

Change Credit or Debit Card PIN

Credit Card holders call: 888-886-0083
Debit Card holders call: 866-985-2273

Order Checks

Call us at 703-218-9900 or visit a branch

First Mortgage Hotline

703-218-9900 Option 5

Disclosures

*Information sent by email is at risk of loss of confidentiality if transmitted over the internet. Please do not include personal information such as account numbers, social security numbers, and passwords or PINs.

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