Close Banner NextMark Credit Union on Google Play Store NextMark Credit Union on App Store DOWNLOAD DOWNLOAD

NextMark Credit Union and Apple Federal Credit Union announce intent to merge. Learn More.


Women smiling into the camera

Contact Us

Questions? We’ve got answers!

Frequently Asked Questions

The information you need to Accelerate Next

*Information sent by email is at risk of loss of confidentiality if transmitted over internet. Please do not include personal account information in your request. If you need assistance with your account you may call us at 703-218-9900 or send us a secure message through Online Banking.

Contact Form

  • This field is for validation purposes and should be left unchanged.

Other ways to contact NextMark

Call Us


8:30am-5pm M, T, W & F
9:30am-5pm Thursday
9am-1pm Saturday

Chat with us online

Just click on the “Let’s Talk” bubble on our website or within online and mobile banking.

Fax Us


Email* Us

[email protected]

Mailing Address

NextMark Credit Union
PO Box 1300
Fairfax, VA 22038-1300

Audio Teller


You will need to enter your member number, which can be found on your statement, and your PIN. Don’t know your PIN? Contact our member service department at 703-218-9900.

Online Bill Pay Support


Member Solutions Department (Collections)

703-218-9900 Option 3, then option 2.

To report a lost or stolen Credit and Debit Card 

Credit cards: 1-866-820-6068
Debit cards: 1-888-918-7748
Visa Toll Free: 1-800-VISA-911; Outside the U.S. call collect 303-967-1096

Change Credit or Debit Card PIN

Credit Card holders call: 888-886-0083
Debit Card holders call: 866-985-2273

Order Checks

Call us at 703-218-9900 or visit a branch

First Mortgage Hotline

703-218-9900 Option 5

To contact the Supervisory Committee, please write to:

NextMark Credit Union
Supervisory Committee
P.O. Box 3713
Fairfax, VA 22038


*Information sent by email is at risk of loss of confidentiality if transmitted over the internet. Please do not include personal information such as account numbers, social security numbers, and passwords or PINs.

You are now leaving NextMark Credit Union’s website. The credit union is not responsible for the content located on the third-party site, and the credit union’s privacy policy does not apply to the third party site. Please consult the privacy disclosures on the third-party site.

Cancel Accept