Due to scheduled maintenance, our online loan application platform will be unavailable from 2pm – 5pm on Saturday, February 22. To apply in person or via telephone please stop by a branch or call us at 703-218-9900. We apologize for the inconvenience.

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The information you need to Accelerate Next

*Information sent by email is at risk of loss of confidentiality if transmitted over internet. Please do not include personal account information in your request. If you need assistance with your account you may call us at 703-218-9900 or send us a secure message through Online Banking.


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Other ways to contact NextMark

Call Us


8am-5pm M, T, W & F
9:30am-5pm Thursday
9am-1pm Saturday

Fax Us


Email* Us

[email protected]

Mailing Address

NextMark Credit Union
PO Box 1300
Fairfax, VA 22038

Audio Teller


You will need to enter your member number, which can be found on your statement, and your PIN. Don’t know your PIN? Contact our member service department at 703-218-9900.

Online Bill Pay Support


VISA Department


Member Solutions Department

703-218-9900 Option 3, then option 2.

Credit and Debit Card Questions

Credit cards: 1-866-820-6068
Debit cards: 1-888-918-7748
Visa Toll Free: 1-800-VISA-911; Outside the U.S. call collect 303-967-1096

Change Credit or Debit Card PIN

Credit Card holders call: 888-886-0083
Debit Card holders call: 866-985-2273

Order Checks

Call us at 703-218-9900 or visit a branch

First Mortgage Hotline

703-218-9900 Option 5


*Information sent by email is at risk of loss of confidentiality if transmitted over the internet. Please do not include personal information such as account numbers, social security numbers, and passwords or PINs.

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